Nearly every automatic renewal article gives companies the same advice: make your disclosures clear and conspicuous, obtain affirmative consent, send acknowledgment notices, and offer a simple cancellation mechanism.
This advice is correct, but it’s also incomplete.
Venable’s Autorenewal Solutions Team (VAST) has spent years defending companies in automatic renewal investigations and class actions. That experience has taught us that many of the biggest legal risks don’t hinge on the wording of the checkout page.
Continue Reading Automatic Renewal Compliance: What Lawyers Aren’t Telling You About Your Biggest Legal Risks